Frequently Asked Questions

Soundholdry connects to your exchange accounts through API keys and brings AI-driven data analysis and automated execution together in a single dashboard, so you can monitor multiple exchanges and set up automated strategies without switching between separate platforms.

The dashboard is built to be approachable for users with varying levels of experience. That said, automated trading carries risk regardless of your background, and we recommend taking time to understand the settings and strategies available before enabling live execution.

Soundholdry is designed to work with multiple major exchanges through standard API connections. Supported exchanges may change over time, so check the dashboard or contact us directly for the current list before setting up an account.

Getting started typically involves creating an account, connecting your exchange via API keys, and configuring your dashboard and automation preferences. Step-by-step guidance is provided once you sign up.

We apply standard security practices around how API keys and account data are stored and transmitted. We recommend using API permissions that restrict withdrawal access wherever your exchange allows it, as an additional layer of protection on your end.

Depending on your plan and configuration, you may be able to explore the dashboard and review strategy settings before connecting a live account. Contact us for details on what's currently available.

Once configured, Soundholdry can place trades on your behalf based on the parameters and strategies you set, without requiring you to manually execute each order. You remain in control of your settings and can adjust or pause automation at any time.

Pricing details depend on the plan and features you choose. Visit our contact page or get in touch directly for current pricing information.

Yes, account and plan changes are generally handled through your dashboard settings or by contacting our team. Specific terms are outlined in our Terms of Service.

Disconnecting your API keys will stop any automated activity tied to that account. You can reconnect at any time, though you may need to reconfigure your automation settings afterward.

No. Trading and automated execution carry inherent financial risk, and past performance of any strategy does not guarantee future results. Soundholdry provides tools for analysis and execution, but all trading decisions and their outcomes remain your responsibility.

For anything not covered here, please use our contact page. We're happy to walk through setup, account questions, or anything else related to using Soundholdry.